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Shipping Policy

At Iron Nation, we are committed to delivering your order quickly, safely, and reliably across South Africa.

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1. Shipping Locations

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We currently ship nationwide within South Africa. For international shipping inquiries, please contact us directly.

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2. Processing Time

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  • Orders are processed within 1–4 business days after payment confirmation

  • Orders placed on weekends or public holidays will be processed on the next business day

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3. Delivery Timeframes

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Estimated delivery times:

  • Major cities (e.g., Johannesburg, Cape Town, Durban): 2–5 business days

  • Regional and outlying areas: 3–7 business days

Please note that delivery times are estimates and may vary depending on location and courier operations.

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4. Shipping Costs

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Shipping fees are calculated at checkout based on your location and order size.

We may offer:

  • Flat-rate shipping

  • Free shipping on selected promotions or minimum order values

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5. Order Tracking

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Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable), allowing you to monitor your delivery.

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6. Delivery Partners

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We work with trusted courier services to ensure your order arrives safely and on time.

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7. Delays

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While we aim to meet all delivery timelines, delays may occur due to:

  • High order volumes

  • Weather conditions

  • Courier service disruptions

Core-evoution is not liable for delays caused by third-party couriers, but we will assist in resolving any issues.

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8. Incorrect Address

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Please ensure your delivery details are accurate. We are not responsible for delays or losses resulting from incorrect or incomplete addresses provided at checkout.

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9. Failed Deliveries

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If a delivery attempt fails:

  • The courier may attempt redelivery

  • Additional charges may apply for re-delivery

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10. Damaged or Lost Parcels

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If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery (or expected delivery date)

  • Provide your order number and supporting photos (if applicable)

We will work with the courier to resolve the issue as quickly as possible.

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11. Contact Us

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For any shipping-related questions or concerns, please contact:

sales@ironnation.co.za

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